Uploads on slow venue Wi-Fi

Updated October 2026 · 2 minute read
Quick answer

If uploads are slow, keep the page open, try switching between Wi-Fi and mobile data, and add videos later. Anything that doesn’t finish can be retried, and guests can keep adding photos after the event until uploads close.

What guests can do

  • Keep the event page open until each file shows a tick.
  • Switch between the venue Wi-Fi and mobile data to see which is faster.
  • Upload photos first. Videos are much larger.
  • Tap Retry on anything that didn’t finish.
  • Add more from home after the event.

What hosts can do

  • Ask the venue for the guest Wi-Fi name and password, and print it on your table cards next to the QR code.
  • Leave uploads open for a week or two after the event so guests can share from home.
  • Mention it in a thank-you message: “There’s still time to add your photos.”
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