Troubleshooting
Fixes for scanning, upload and slideshow problems. 3 articles.
The QR code won’t scanMove closer, make sure the code is well lit and not reflecting light, and hold the phone steady for a second.1 minute readA guest’s upload is stuckAsk the guest to keep the page open, check their signal, and tap Retry on anything that hasn’t finished.1 minute readThe slideshow isn’t updatingCheck the screen’s internet connection, whether photo approval is on (new photos wait for approval), and any slideshow filters.1 minute read
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