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Accessibility Statement

Last updated October 2026 · About 3 minutes to read
The short version
  • We aim to meet WCAG 2.1 Level AA across the website, guest pages and host app.
  • Guest pages work with a keyboard, screen readers (VoiceOver and TalkBack) and zoom up to 200%.
  • Some things still have gaps, such as captions on guest videos. We list them below.
  • Tell us about any barrier at hello@sharefetti.com or [PHONE]. We reply within [5] business days.
This summary is for convenience. The full policy below is what applies.

Everyone at an event should be able to share their photos and enjoy the gallery, whatever device, ability or connection they have. This statement explains what we aim for, what works today, where we know we fall short, and how to tell us about problems.

1. Our commitment

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, and to follow the accessibility requirements of Ontario’s Accessibility for Ontarians with Disabilities Act (AODA) that apply to us. We test new features with a keyboard and screen readers before release, and review the whole Service at least once a year.

2. What works today

  • Guests can join an event without an app or an account, by scanning a QR code or typing a short link.
  • Every page works with a keyboard and has visible focus states.
  • Buttons, forms and images have labels and text alternatives for screen readers.
  • Text and controls meet colour-contrast guidelines, and pages reflow when zoomed to 200%.
  • Guests can leave a written message instead of a voice or video message, and the reverse.
  • The kids’ party QR card theme uses an extra-large QR code, and every card shows a short link for people who can’t scan.
  • The live slideshow can be paused, and motion is reduced for people who turn on “reduce motion”.

3. Known limitations

We’re working on these, and we’ll update this page as they’re fixed:

  • Photos and videos uploaded by guests don’t have descriptions, because guests don’t usually add them. Hosts can add captions to any photo.
  • Video and voice messages from guests don’t have automatic captions yet. [Planned: automatic captions where available.]
  • QR card designs are print-ready PDFs. Hosts can choose larger sizes and high-contrast colours; large-print versions are available on request.
  • Some third-party screens, like the Stripe payment form and Google sign-in, are managed by those providers.

4. Alternative formats and help

If you need this statement, our policies, a receipt or any event information in another format, such as large print or plain text, or if you need help using the Service, contact us. We’ll provide it at no extra cost, as quickly as we can.

5. Feedback

Tell us about any barrier you find: email hello@sharefetti.com, call [PHONE], or use our contact page. Please include the page or event link and what you were trying to do. We reply within [5] business days.