Two wedding guests sit on the venue steps, smiling at a photo on a phone
Security & privacy

Your photos, handled with care.

Event photos are personal. Here’s, in plain English, how we store them, who can see them, and what happens to them when your event is over.

Private
storage, not a public folder
6 months
maximum, then deleted
Stripe
handles every card payment
0
photos used in our ads

How we protect what you share

Private storage

Originals are stored in private cloud storage, not on a public web address. Photos are shown through short-lived signed links that stop working after a while.

Encrypted

Everything travels over HTTPS, and stored files and our database are encrypted at rest by our hosting providers.

Payments by Stripe

Card details go straight to Stripe, a certified payment provider. We only ever see the last four digits and expiry date.

Secure sign-in

Hosts can sign in with Google or a password, and turn on two-step verification. Our own admin access always requires it.

Backups

The database is backed up every day. Backups are overwritten on a rolling cycle, so deleted data doesn’t live on forever.

Watched closely

Errors and outages alert us straight away, with extra attention on Saturdays when most events happen.

Who can see what

The host decides. You can see every setting before you share.

Anyone with an event’s link or QR code can open it, unless the host adds a password. Anyone who can see a photo can also save or screenshot it, so think before you upload, and keep passwords to your guests.

Event password
Only people with the password can open the event.
Host setting
Photo approval
New uploads stay hidden until the host or a moderator approves them.
Host setting
Guest downloads
Turn downloads on or off for guests. The host can always download.
Host setting
Slideshow
Choose whether photos appear on the big screen, and show approved photos only.
Host setting
Delete your own uploads
Guests can delete what they shared, from the phone they used.
Every guest
Report a photo
Anyone viewing an event can report a photo, video or message.
Anyone

We don’t keep your photos forever. On purpose.

Every gallery has an end date, counted from the event. No gallery is kept for more than 6 months after the event, whatever plan you buy. Download your originals to keep them for good.

Free
7 days
after the event date
Gathering
15 days
after the event date
Celebration
3 months
after the event date
Business
6 months
after the event date
  1. 1
    Reminders
    We email the host before the gallery closes, with a link to download everything.
  2. 2
    Extend if you need to
    Paid plans can add time, but never past 6 months after the event.
  3. 3
    Closed for 14 days
    Guests can’t see it anymore. The host can still restore it for a fee.
  4. 4
    Permanently deleted
    After those 14 days, photos, videos and messages are deleted for good.

What we don’t do

  • We don’t sell personal information, or share it for advertising.
  • We don’t use your photos in our ads or marketing without your separate, explicit permission.
  • We don’t put advertising cookies on event pages.
  • We don’t claim ownership of anything you or your guests upload.

Found a security issue?

Email hello@sharefetti.com with the details and steps to reproduce it. Please don’t access other people’s events or data while testing, and give us reasonable time to fix the issue before sharing it publicly. We reply within [2] business days and credit researchers who want to be credited.

Something wrong with a photo instead? Use “Report” on the photo, or our privacy request form.

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