The QR code won’t scan

Updated October 2026 · 1 minute read
Quick answer

Move closer, make sure the code is well lit and not reflecting light, and hold the phone steady for a second. On older Android phones, use Google Lens. Guests can also type the short link printed under the code.

Quick fixes for guests

  • Use the main camera app, not a third-party scanner.
  • Tap the screen to focus, then wait a second.
  • Move to better light, or tilt the card to stop reflections.
  • On older Android phones, open Google Lens.
  • Type the short link printed under the code.

Fixes for hosts

  • Print the code larger: at least 1.5 in (4 cm) on table cards.
  • Avoid glossy laminate.
  • Keep a white border around the code.
  • Test a printed card before printing the rest.
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